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Privacy Policy

Last updated: 26 February 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "we", "us", or "our" in this Agreement) refers to Lotusbook, Connaught Place, New Delhi.
  • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among other uses.
  • Country refers to: Delhi, India.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Lotusbook, accessible from lotusbook.cfd.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This data may include details such as your device's IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may also collect information such as the type of mobile device you use, your mobile device’s unique ID, IP address, operating system, mobile browser type, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies include beacons, tags, and scripts that collect and track information to improve and analyze our Service. The technologies we use may include:

  • Cookies or Browser Cookies: Small files placed on your device. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some parts of our Service may not function properly.
  • Flash Cookies: Local stored objects (or Flash Cookies) used to collect and store information about your preferences or activity on our Service. These are managed differently than browser cookies. For more information on how to delete Flash Cookies, please visit this link.
  • Web Beacons: Small electronic files (clear gifs, pixel tags, or single-pixel gifs) used to count users who visit certain pages or open an email, and for other related website statistics.

Cookies can be either "Persistent" (remaining on your device after you go offline) or "Session" cookies (deleted once you close your browser). We use both types for various purposes:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: Essential for providing services available through the Website, authenticating users, and preventing fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: To determine if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: To remember choices you make when using the Website (e.g., login details or language preference) and to provide a personalized experience.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use your personal data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service.
  • To manage your Account: Managing your registration and providing access to features available to registered users.
  • For the performance of a contract: Such as developing, complying with, and undertaking the purchase contract for products or services you have purchased.
  • To contact you: Via email, telephone, SMS, or other electronic communications regarding updates or informational messages related to the Service.
  • To provide you with news and special offers: About products, services, and events similar to those you have purchased or enquired about, unless you opt out.
  • To manage your requests: Addressing and managing your queries and requests.
  • For business transfers: In the event of a merger, sale, restructuring, or similar transaction, where your personal data may be among the transferred assets.
  • For other purposes: Such as data analysis, identifying usage trends, evaluating promotional campaigns, and improving our Service, products, and user experience.

We may share your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service, or to contact you.
  • For business transfers: In connection with any merger, sale of assets, financing, or acquisition of our business.
  • With Affiliates: Where our affiliates are required to honor this Privacy Policy. Affiliates include our parent company, subsidiaries, and other companies under common control.
  • With business partners: To offer you certain products, services, or promotions.
  • With other users: When you share personal information or interact in public areas, such information may be publicly distributed.
  • With your consent: We may disclose your personal information for other purposes as permitted by you.

Retention of Your Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements and policies. Usage Data is typically retained for a shorter period unless required for security or functionality improvements or by law.

Transfer of Your Personal Data

Your personal data may be processed at our operating offices and in other locations where our processing parties are located. This means your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ. Your consent to this Privacy Policy and the submission of your information constitutes your agreement to such transfers. We will ensure that adequate security measures are in place for any transfer of your personal data.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing related to the Service
  • Protect the personal safety of users or the public
  • Protect against legal liability

Security of Your Personal Data

Your personal data security is important to us. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware that personal data from a child under 13 has been collected without parental consent, we will take steps to remove it.

If consent is required as a legal basis for processing and your country mandates parental consent, we may require your parent's consent before collecting and using that information.

Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes become effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: